f777 Privacy Policy — How We Handle Your Data

1 Introduction and Scope

This Privacy Policy applies to all users of the f777 platform, including the website at f777.pw, the f777 mobile application available for Android and iOS, and all related services including Sports Betting, Live Casino, Slots and the VIP Programme.

When you create an f777 account, use the platform, make a deposit or contact support, you are providing us with personal information. This policy explains exactly what we do with that information and your rights in relation to it.

By registering an account and using f777, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. If you have any concerns about the way your data is used, please contact us before continuing to use the platform — details are in Section 12.

f777 is committed to handling personal data responsibly. We collect only what is necessary, use it only for the purposes described here, and take reasonable steps to keep it secure. This policy is written in natural, readable English — if anything is unclear, our support team can explain further.

2 Personal Data We Collect

The information we collect falls into three main categories: information you give us directly, information generated by your use of the platform, and technical data collected automatically.

Information you provide directly:

• Registration details: Your full name, date of birth, Pakistani mobile number, email address and a password of your choosing. This is the minimum required to open an f777 account.
• Identity verification documents: When verification is requested, you may be asked to provide a copy of your CNIC (Computerised National Identity Card) or other accepted identity document. This is used solely to confirm your identity and age.
• Payment information: Your JazzCash or Easypaisa mobile number, bank account details for Raast or bank transfer, or card details for card payments. Payment data handling is described in detail in Section 4.
• Communications: Any messages you send to f777 support, including chat transcripts, email exchanges and any information you include when reporting an issue or making an enquiry.

Information generated by platform use:

• Your betting history — sports bets placed, Live Casino sessions, Slots activity and any in-play wagers.
• Deposit and withdrawal transaction records including amounts in PKR, payment method used, timestamps and transaction reference numbers.
• Bonus and promotion history — which offers were claimed, wagering progress and outcomes.
• Responsible gaming settings you have configured, including any deposit limits or self-exclusion requests.
• Login history — dates, times and approximate location based on IP address at the time of login.

Technical data collected automatically:

• IP address and general geographic location derived from it.
• Device type, operating system version, browser type and screen resolution.
• Pages visited on f777, time spent on each section and navigation patterns.
• Cookie and session identifiers — see Section 5 for full details.

3 How We Use Your Personal Data

f777 uses the personal data we collect for the following purposes:

We do not use your personal data for purposes beyond those listed above without first informing you. If you have opted in to receive promotional communications from f777 — such as bonus offers, PSL betting promotions or new feature announcements — you can opt out at any time by updating your communication preferences in your account settings or by contacting support.

4 Payment Data and PKR Transactions

All financial transactions on f777 are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast instant payments, bank transfers, debit and credit cards, and other mobile wallets as listed in the Cashier section of your account.

Payment data is handled with an additional layer of care beyond standard personal data. Specifically:

• Card data: Full card numbers are never stored on f777 servers. Card payments are processed through a PCI-DSS compliant payment processor. f777 retains only a tokenised reference that allows future transactions without re-entering card details in full.
• JazzCash and Easypaisa: Your registered mobile number is used to initiate and confirm wallet transactions. This number is stored in your account and linked to payment records but is not shared with third parties beyond the transaction processing requirements of the respective wallet provider.
• Bank transfer and Raast: Bank account details you provide for withdrawal purposes are retained only for the period necessary to process your withdrawal and satisfy record-keeping requirements. They are not used for any other purpose.
• Transaction records: A complete record of all deposits and withdrawals — including amounts, dates, payment method type and transaction references — is retained in your account history. You can view this at any time in your account dashboard.

If you believe an unauthorised payment transaction has occurred on your f777 account, contact support immediately. We will investigate and, where appropriate, work with the relevant payment provider to address the issue.

5 Cookies and Tracking Technologies

f777 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, maintain your bet slip state and ensure secure account access. You cannot opt out of essential cookies and still use the platform.
• Functional cookies: These remember your preferences — such as your default sport on the sportsbook, your preferred payment method and your language settings. They improve the experience but are not strictly necessary.
• Analytics cookies: These help us understand which parts of the platform are most used, where players spend time and where they encounter problems. Data from analytics cookies is aggregated and anonymised — it is not linked back to your individual account.
• Session tokens: Short-lived tokens that identify your active login session. These expire when you log out or close the browser.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent the platform from working correctly. Blocking functional or analytics cookies will not affect your ability to bet or play but may reduce the quality of your experience.

f777 does not use third-party advertising cookies or allow external ad networks to track you across other websites through the f777 platform.

6 Data Sharing and Third Parties

f777 does not sell personal data. We share personal data with third parties only where it is necessary to operate the platform or where required by law. The categories of third parties we work with are:

• Payment processors: JazzCash, Easypaisa, Raast network operators, card payment processors and banking partners receive the payment data necessary to process your deposits and withdrawals. These providers have their own privacy policies and security standards that govern their handling of your data.
• Game providers: Live Casino and Slots games are delivered by third-party game studios. These providers receive the minimum data needed to run the game — typically a session token and your PKR stake amount. Your full account details are not passed to game providers.
• Identity verification services: Where identity verification is required, a third-party verification service may be used to check your documents. This provider processes your document data in accordance with its own data protection standards and does not retain it beyond the verification process.
• Platform security and fraud prevention: We use third-party tools that analyse login patterns, IP addresses and device fingerprints to detect suspicious activity. These tools process technical data but not your full personal profile.
• Legal and regulatory requirements: Where required by applicable law, court order or legitimate authority request, f777 may be required to disclose personal data. We will only do so to the extent required and will inform you where permitted by law.

All third parties with whom f777 shares personal data are required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

7 Data Retention

f777 retains personal data for as long as your account is active and for a period thereafter as required by responsible gaming obligations and standard record-keeping practices. Specific retention periods are as follows:

• Account data: Retained for the duration your account is open and for a minimum period after account closure to allow for any outstanding transactions, disputes or regulatory review.
• Transaction records: Deposit and withdrawal records in PKR are retained for a minimum of five years following the transaction date, consistent with standard financial record-keeping requirements.
• Betting and game history: Your sports betting, Live Casino and Slots history is retained for the lifetime of your account and for a defined period after closure. This data may be used to support responsible gaming reviews and dispute resolution.
• Support communications: Chat and email records with f777 support are retained for up to two years from the date of the last communication in a given thread.
• Self-exclusion records: If you have ever placed a self-exclusion request on f777, a record of that request is retained indefinitely to prevent re-registration during an active exclusion period.
• Anonymised analytics data: Aggregated, anonymised usage data that cannot be linked back to your individual account may be retained indefinitely for platform improvement purposes.

When personal data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with you.

8 How We Keep Your Data Secure

f777 takes the security of your personal data seriously. We use a combination of technical and procedural measures to protect your information:

• Encrypted connections: All data transmitted between your device and f777 — including login credentials, payment details and personal information — is encrypted using industry-standard TLS encryption.
• Password storage: Your account password is never stored in plain text. It is processed using a strong one-way hashing algorithm so that even f777 staff cannot read your password.
• Access controls: Access to personal data within f777's systems is restricted on a need-to-know basis. Support staff can access account information to help you, but only the minimum necessary to resolve your query.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns such as logins from new devices, multiple failed login attempts or unusual transaction patterns. Suspicious activity triggers security alerts and may result in temporary account restrictions while we verify the situation with you.
• Secure data storage: Personal data is stored on servers that are protected by access controls, firewalls and regular security monitoring.

You also play an important role in keeping your account secure. Use a strong password, do not share your login credentials, log out after each session on shared devices, and contact support immediately if you notice anything unusual on your account.

9 Your Rights Over Your Personal Data

You have the following rights in relation to the personal data f777 holds about you. To exercise any of these rights, contact f777 support with your account details and a clear description of your request.

10 Minors and Age Verification

f777 is strictly an adults-only platform. Users must be 18 years of age or older to register. We do not knowingly collect personal data from anyone under 18.

Age verification is part of our registration and ongoing compliance process. If we have reason to believe that an account holder is under 18 — based on information provided during registration, identity verification documents or any other indicator — the account will be suspended immediately and any deposited funds held pending investigation.

If you are a parent or guardian and believe your child has registered on f777, please contact support immediately with details of the account. We will investigate and close the account promptly, returning any deposited funds to the payment method used.

Personal data collected from an account that is subsequently found to belong to a minor will be deleted as soon as is practicable following account closure, subject only to any record-keeping requirements that cannot be avoided.

11 Changes to This Privacy Policy

f777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or to ensure the policy remains accurate and up to date.

When material changes are made — changes that affect how your data is used or your rights in relation to it — we will notify you via the email address registered to your account before the changes take effect. Minor clarifications or structural updates that do not affect your rights will be made without prior notice, though the updated date at the top of this page will always reflect the most recent revision.

Your continued use of f777 after the effective date of a revised Privacy Policy constitutes your acceptance of the updated policy. If you disagree with changes, you may close your account by contacting support — any remaining real-money balance will be returned to you as described in the Terms and Conditions.

We recommend bookmarking this page and reviewing the policy periodically, particularly before making significant deposits or during major betting seasons such as PSL or ICC tournaments.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, the f777 support team is available to help.

You can reach us through the contact channels listed in your f777 account. When contacting us about a privacy matter, please include:

• Your registered email address or mobile number so we can locate your account.
• A clear description of your query or the right you wish to exercise.
• Any relevant context — for example, a specific transaction date or the type of data you are asking about.

For general platform queries that are not privacy-related, the f777 FAQ is the fastest way to find answers. For account management, deposits, withdrawals and responsible gaming settings, these are all available directly within your account dashboard.